When connecting to a remote machine for analysis, an access violation message could appear and the program could crash. 01 changes: - Bug fixed: remote analysis. Still, if your PC is unstable and you can't seem to fix it then WhoCrashed has to be worth a try - it could provide just the clues you need to fix the problem. You won't always be this lucky.Ĭrash troubleshooting is a difficult business, and occasionally WhoCrashed will get it wrong, blaming core Windows components when the real culprit is elsewhere. We didn't recognise the name, but a quick Google check told us this was part of a tool called Smart UAC Replacement: we uninstalled that and the crashes stopped. We tried this on a test PC and WhoCrashed told us that uacreplace.sys was responsible for one crash. Once the program is fully installed then using it couldn't be easier: you just click the Analyze button, wait a few seconds while your recent crash dump files are being examined, then read the report to see exactly which files WhoCrashed blames for your recent instabilities. You only need go through the setup process once. It's also quite large at around 17MB, so this may take a while if you're on a slow internet connection, but be patient. When you first run the program it'll automatically download and install Microsoft's Debugging Tools for Windows, a very powerful troubleshooting package. And so you're often left trying generic fixes, removing recently installed programs, cleaning up your hard drive, fixing Registry errors and so on, just hoping that you'll get lucky and find the cause. This kind of crash is usually caused by a buggy driver, Windows service or some other low-level operating system component, but Windows won't always give you a precise file name. One minute you're working away at your PC, engrossed in some important project: the next, your PC is rebooting and any unsaved work has gone forever. There's little worse than a blue screen crash.
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